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Convin

Convin is a Conversation Intelligence tool designed to analyze calls and enhance the performance of sales and call center teams. It offers automated conversation analysis, AI-powered coaching, and CRM-integrated insights, while ensuring automated quality assurance.

Category
Conversation intelligence
Coverage
Global
Pricing model
Subscription, quote-based
Website
convin.ai ↗

Key features

Call analysis and AI coachingAutomated quality assuranceConversation insights and CRM

Strengths

  • Covers coaching and quality assurance
  • Suited to call centers

Keep in mind

  • Value mostly on high call volumes

Who it’s for and use cases

Convin is primarily aimed at sales, customer support, and call center teams looking to improve the quality of their interactions and standardize their processes. Its approach is particularly relevant for organizations with a high volume of calls. It can be combined with data enrichment tools to refine insights before they are used.

Frequently asked questions

What are the main features of Convin?

Convin offers call analysis, AI-powered coaching, automated quality assurance, and conversation insights integrated with CRMs.

Which types of teams is Convin suitable for?

Convin is suitable for sales, customer support, and call center teams, especially those handling a high volume of calls.

What is Convin's pricing model?

Convin operates on a subscription-based model, with custom quotes provided upon request.

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Listed in Listar’s Sales tools directory
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The data Convin relies on, Listar finds and verifies

A tool is only as good as the data it uses. Listar reconstructs and verifies professional emails and phones from a name and a company, with a waterfall across 30+ sources.

Discover Listar