Talkdesk
Talkdesk is a cloud-based contact center solution designed for enterprises. It offers a sales phone system with AI-powered features such as intelligent routing and automated self-service, along with analytics tools and CRM integrations.
- Category
- Sales phone systems
- Coverage
- Global
- Pricing model
- Subscription, quote-based
- Website
- talkdesk.com ↗
Key features
Strengths
- Enterprise contact-center platform
- Advanced conversational AI
Keep in mind
- Built for large contact centers
Who it’s for and use cases
Talkdesk is suitable for sales and customer support teams handling high call volumes, particularly in large contact center environments. It can be combined with data enrichment tools like Listar to verify and complete prospect contact details before call campaigns.
Frequently asked questions
Is Talkdesk suitable for small businesses?
Talkdesk is primarily designed for large contact centers and enterprises, which may limit its suitability for small businesses.
What are the key features of Talkdesk?
Talkdesk offers a cloud-based contact center with AI, automated routing and self-service, as well as analytics and CRM integrations.
Is Talkdesk available internationally?
Yes, Talkdesk has global coverage.
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<a href="https://listar.fr/en/sales-software/talkdesk"><img src="https://listar.fr/badges/listar-sales-directory-en.svg" alt="Listed in Listar’s Sales tools directory" width="240" height="56" style="border:0" loading="lazy"></a>Something to fix or a tool to add? Contact us via the trust center. Trust center.
The data Talkdesk relies on, Listar finds and verifies
A tool is only as good as the data it uses. Listar reconstructs and verifies professional emails and phones from a name and a company, with a waterfall across 30+ sources.
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