HomeSales tools directoryCRM › SugarCRM

SugarCRM

SugarCRM is an international CRM solution designed to centralize and optimize customer relationship management. It addresses sales, marketing, and customer service needs, with AI-powered automation and forecasting features. The tool stands out for its high level of customization, deployment options (cloud or on-premise), and extensive integrations.

Category
CRM
Coverage
Global
Pricing model
Per-seat subscription
Website
sugarcrm.com ↗

Key features

Sales, marketing and service CRMAutomations and AI forecastingCustomization and integrations

Strengths

  • Complete, customizable CRM
  • On-premise and cloud options

Keep in mind

  • Heavier setup

Who it’s for and use cases

SugarCRM is suitable for sales, marketing, and support teams looking for a comprehensive and scalable CRM. It is particularly well-suited for companies needing a customizable and flexible solution that can adapt to complex business processes. To maximize its effectiveness, it can be combined with data enrichment tools like Listar to ensure the quality of contact information before import or use.

Frequently asked questions

Does SugarCRM offer deployment options other than cloud?

Yes, SugarCRM also provides an on-premise deployment option for companies that prefer to host their data internally.

What types of features are included in SugarCRM?

SugarCRM includes sales, marketing, and customer service management features, as well as AI-powered automation and forecasting.

Is SugarCRM suitable for small businesses?

The tool is designed to be scalable, but its setup can be more complex, which may pose a challenge for smaller teams.

Embed the “listed in the directory” badge

Do you build this tool? Display this badge on your site (an attribution link to this page).

Listed in Listar’s Sales tools directory
<a href="https://listar.fr/en/sales-software/sugarcrm"><img src="https://listar.fr/badges/listar-sales-directory-en.svg" alt="Listed in Listar’s Sales tools directory" width="240" height="56" style="border:0" loading="lazy"></a>

Something to fix or a tool to add? Contact us via the trust center. Trust center.

The data SugarCRM relies on, Listar finds and verifies

A tool is only as good as the data it uses. Listar reconstructs and verifies professional emails and phones from a name and a company, with a waterfall across 30+ sources.

Discover Listar